Privacy Policy

1. Introduction

Sidelane ("Sidelane," "we," "us," or "our") helps parents keep and make sense of their children's youth sports lives. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to sidelane.co and the Sidelane app (the "Service").

2. Information We Collect

2.1 Account information

When you create an account, we collect your email address and a password. Passwords are stored in hashed form by our authentication provider, never in plain text.

2.2 What you share with Sidelane

We store the messages you send Sidelane and Sidelane's replies, so your conversations persist across sessions and devices. We also store what you choose to add: photos and screenshots you attach in chat, spreadsheets (such as .xlsx, .csv or .tsv stat exports), and photos and videos you upload to an athlete's profile, along with any captions. Because of what the Service is for, this content often includes information about your children, such as their names, birth years, sports, teams, coaches, games and stats, and things they have said or done.

If you use dictation, your browser or device converts your speech to text. Sidelane receives only the resulting text, not an audio recording.

2.3 Athlete profiles

Sidelane organizes what you share into an athlete profile for each child. A profile can include teams and seasons, a timeline of moments, performance records and stats, saved photos and videos, and insights that Sidelane generates from that history. This information is derived from what you and, if you invite one, the other parent share with Sidelane. We do not collect it from other sources.

2.4 Payment information

Payments are processed by Stripe, Inc. We do not receive or store your full payment card number. We keep a record of your subscription status, plan, Stripe customer and subscription identifiers, and billing or trial dates.

2.5 Usage and technical information

We record operational information about how the Service is used, such as which features were used and how much AI processing a request required, to run, secure and improve the Service. Some of our web pages, such as our blog and policy pages, use Google Analytics to measure visits. The Sidelane app stores your sign-in session and some temporary data, such as cached pages and unsent drafts, in your browser.

3. How We Use Your Information

• To provide the Service, including organizing what you share into athlete profiles and generating Sidelane's responses and insights.
• To let the parents in a family share athlete profiles, as described in Section 5.
• To process payments and manage subscriptions and free trials.
• To communicate with you about your account or the Service, including sending an invitation email when you invite another parent.
• To detect, prevent, and address technical issues, fraud, or misuse.

We do not sell your personal information. We do not use your conversation content to train AI models.

4. Service Providers

We share information with these service providers, each acting on our behalf:

• OpenRouter: routes your messages, attached images and spreadsheets, and relevant athlete-profile information to AI models that generate Sidelane's responses and insights. Those models run on Microsoft Azure in the United States.
• Groq: runs AI models that organize what you share into each child's history and handle simple updates.
• Anthropic: processes spreadsheets you import to the Performance section so their stats can be read and saved.
• Supabase: hosts our database and file storage (including athlete profiles, conversations, photos and videos) and provides sign-in.
• Stripe: processes payments and manages subscription billing and free trials.
• Netlify: hosts the website, the app and our backend functions.
• Resend: delivers the invitation email when you invite another parent by email.
• Google: provides Google Analytics on some pages and web fonts.

Our AI providers may keep information temporarily where needed to keep their services reliable, investigate abuse, or meet legal obligations. We do not allow them to use your conversation content to train AI models.

We do not share your information with third parties for their own marketing purposes.

5. Sharing With Another Parent

The account owner can invite one other parent or guardian by email, text message or link. Once the invitation is accepted:

• Both parents can see and add to the family's athlete profiles. That includes information Sidelane has organized from either parent's conversations, such as facts about a child, games, stats and moments, as well as photos, videos and insights.
• Each parent's chat conversations stay private to that parent's account. The other parent cannot read your chat history.
• The owner can remove the other parent's access at any time.

Anything you tell Sidelane about your child can become part of the shared athlete profile, even though the conversation itself stays private.

6. Information About Your Children

Sidelane is intended for use by adults. It is not directed at children, and we do not knowingly collect information directly from children. Information about your child in Sidelane is provided by you or by the other parent in your family, and it receives the same protections as the rest of your account data.

7. Your Choices

• Correcting or removing information: tell Sidelane in chat, for example "that was actually 3-for-4" or "forget that," and Sidelane updates what it saved.
• Resetting your family's data: the account owner can delete the family's athletes, organized athlete-profile information and the owner's conversations from within the app. This cannot be undone.
• Account deletion and other requests: to request deletion of your account or ask about your data, contact help@sidelane.co.
• Subscription: you can cancel at any time from Account → Manage billing or cancel in the app.

8. Data Retention

We keep your account information and the content you share while your account exists. Cancelling a subscription does not by itself delete your information. We have not yet published a fixed retention schedule. Contact help@sidelane.co to request deletion.

9. Data Security

We use industry-standard measures to protect your information, including encryption in transit. Our backend limits access to your family's information to your account and, if you invite one, the other parent in your family. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Sidelane is not intended for use by anyone under the age of 18. We do not knowingly allow children to create accounts. If we become aware that a child has created an account, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at help@sidelane.co.